30 DAYS MONEY BACK GUARANTEE
When returning an item purchased please note that:
Items must be returned within 30 days of the date of purchase.
Only items purchased directly from the Lovcube shop can be returned to Lovcube. For products purchased from any of our third-party wendors (including but not limited to Amazon), items must be returned ini accordance with their respective returns and refunds policies.
Buyers are to shoulder return shipping costs.
Buyers must contact Lovcube before returning products.
With our Free Exchanges, Easy Returns program, Lovcube is happy to provide a prepaid return shipping label within 30 days of purchasing. Customers requesting an exchange will receive a free return label. Customers requesting a return for refund will receive a refund for the returned item(s), less any shipping fees (the initial shipping fee + $8 return shipping fee).
Just follow these simple steps below to return your order for a full refund.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requestiong a return will not be accepted.
You can always contact us any return question at firstname.lastname@example.org.
You will then be able to print a pre-paid USPS shipping label. Print the pre-paid shipping label, affix it to your package and schedule a USPS pickup or drop it off at your local post office! Please note that the return label fee is $8, which will be deducted from your refund. Exchanges are free!
Noted: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
When we receive your package we will process an exchange or issue a refund within 2 weeks of receipt in accordance with our policies. Please remember it can take some time for your bank or credit company to process and post the refund too.